Narwal Freo Review: A Comprehensive Look at the Combined Vacuum and Mop Robot Cleaner

In early 2022, I had the opportunity to review the iRobot Roomba i7+ and iRobot Roomba Braava Jet M6 robot mops. Satisfied with their mapping technology and cleaning performance, I was curious about the Narwal Freo, which combines vacuuming and mopping into one device. 

Unlike iRobot’s separate units, the Narwal takes a unified approach, prompting me to investigate whether this integration compromises either function. Additionally, while iRobot relies on vision cameras for navigation, Narwal employs lidar technology. I was eager to assess which method would prove superior.

Appearance:

Upon unboxing the Narwal Freo, I immediately noticed the sizable base, requiring ample wall space near a power outlet. Its curved white plastic design exudes a modern, futuristic aesthetic reminiscent of Wall-E, which I found visually appealing. 

The base features a bright LED touchscreen for status updates and alternative control options besides the smartphone app. Additionally, a built-in speaker and female voice provide alerts when the robot encounters obstacles or requires refilling.

The base accommodates two large water containers—one for clean water and the other for dirty water. This design allows the Narwal to wash its own mops, preventing mold and odors, unlike the Roomba Braava Jet M6, which necessitates manual cleaning or replacement mop purchases.

Setup:

Setting up the Narwal requires a stable Wi-Fi connection, supporting only 2.4GHz networks. Although the initial setup process seemed straightforward, I encountered some issues that required multiple attempts. The app’s persistent “Firmware update available” notification further added to the confusion, despite completing the update.

Mapping Technology:

Unlike iRobot’s camera-based mapping, Narwal utilizes lidar, which proved faster in creating initial maps. However, I discovered limitations during remapping, as Narwal doesn’t adjust on the fly. Despite this drawback, lidar operates effectively without daylight, allowing nighttime operation. Additionally, Narwal operates quieter than the Roomba i7+, minimizing disturbances during nighttime cleaning.

Smart Features:

While lidar impressed with mapping accuracy, Narwal lacks AI-based object detection, relying on cliff and bump sensors instead. This led to occasional cable entanglements, requiring manual floor clearance before operation. The app interface, though user-friendly, presented challenges in setting up no-go areas initially. Voice assistant compatibility with Alexa and Google Assistant is available, albeit lacking full Apple HomeKit integration.

Cleaning Performance:

The Narwal offers multiple cleaning modes, including vacuuming, mopping, or a combination of both (Freo mode). Despite initial concerns about vacuuming effectiveness, adjusting settings to double strength proved satisfactory, particularly on hard floors. However, carpet cleaning performance fell short compared to the Roomba i7+.

Verdict:

After several weeks of use, I found the Narwal Freo to be a viable alternative to iRobot’s offerings, particularly for homes with mostly hard floors. While its Freo mode streamlined cleaning tasks effectively, improvements in object detection and vacuuming performance are necessary. Overall, the Narwal Freo offers a promising option for users seeking a combined vacuum and mop robot cleaner.

US customers can purchase the Narwal Freo on Amazon or the brand’s official website, while EU customers can find it on Amazon DE.